User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Introduction to Privacy Policy
This Privacy Policy outlines how we collect, use, and protect personal information.
Policy guidance
This introduction outlines how information use, individual rights, and support pathways are addressed within this policy.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact Information
Contact Email
Contact Number
+27 41 057 2218
Postal Address
24 Sprig Road, Rondebosch East, Cape Town, 7780
General Inquiries
Requests
Rights Requests
Requests for exercising rights should be submitted through the contact information provided.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant changes to this policy via email or through our website.
Material changes to this policy are communicated through appropriate channels.
01
Purposes of Data Use
Personal data is used for course administration, customer support, and marketing communications.
Processing is limited to the purposes described in this policy.
02
Data Sharing with Partners
We may share data with service providers who assist in delivering our services under strict confidentiality.
Third parties receiving data are bound by confidentiality obligations.
03
Legal Disclosures
We may share personal data with legal authorities when mandated by law or to protect rights.
Disclosure to authorities occurs only when required by applicable law.
01
Data Collection Practices
We may collect personal information such as names, email addresses, and payment details to facilitate course registrations and communications.
The categories of data collected depend on how users interact with our services.
02
Sources of Data Collection
Information is collected when users sign up for courses, subscribe to newsletters, or engage with our content.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We utilize essential cookies for site functionality and analytical cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies are used to enhance user experience, analyze site traffic, and personalize content.
Users may adjust cookie preferences through browser settings at any time.